WebScriber makes Quality Assurance easy assuring that the transcription company meets or exceeds their quality standards.

Transcriptionists can be set up to have some, all, or none of their work automatically sent to a Quality Analyst for review. A Transcriptionist can voluntarily send a document to Q/A and can insert Q/A markers into a document forcing that document to be reviewed before it is released to your customers.

Want to learn more? Contact us today at Sales@ETScript.com.

The Quality Analyst Welcome Page displays the status of daily operations. This page is constantly updated as users log in and out and transcription jobs are processed.

A Quality Analyst can see, at a glance, the current day's productivity and any work that is ready to be reviewed as well as the due date.

Notices

By using the Notices feature on the Q/A Welcome Page, giving feedback to transcriptionists is quick and easy. Quality Analysts no longer have to open multiple programs to do their job - everything is right at their fingertips.

Schedule

The Calendar on the Welcome Page displays the working schedule of staff members by their User ID.

  • Users scheduled to work display in blue.
  • Users scheduled out display as strikethrough.
  • Users currently logged in display in green.
  • Users scheduled out but logged in display in red.

Quick Lists

At a glance, the Quality Analyst can see their current work status. Quick lists are displayed on the Welcome Page and updated in real time.

Productivity Statistics

Line Count and Total Time for jobs reviewed.

Trans column shows transcription time and Q/A column shows Q/A time.

Jobs Marked for Review (QA)

Jobs in the Quality Analyst workpool ready to be reviewed.

Report Search

While reviewing documents in the WebScriber Editor, The Quality Analyst can search for previous reports, either by author, patient, or report type.

This is an invaluable Q/A productivity tool.

Productivity

WebScriber tracks a Quality Analyst's productivity. Upon completion of a document, a Quality Analyst sees the line count and time it took, which is cumulative for the entire Q/A session.

Q/A staff can easily pull up a Productivity Report for one day or a range of dates.